If you encounter a black-screen exception error when launching Flipnote Studio 3D, this usually means that the version you have installed is incompatible with our patches.
Kaeru Gallery patches are only compatible with the latest version of Flipnote Studio 3D downloaded from the Nintendo eShop. Also, whilst it doesn't matter what region your console is set to, it is essential that you are using a legitimate copy, as pirated copies are often incompatible and we cannot support them.
Updating legitimate copies of Flipnote Studio 3D
To update Flipnote Studio 3D to the latest version:
- Open Nintendo eShop.
- Tap on the menu at the top left and scroll to the bottom; choose 'Settings / Other'.
- Scroll down again and select 'Redownloadable Software'.
- Touch the button at the bottom of the screen labelled 'Your Downloads', 'Titles You've Downloaded', or equivalent.
- Find Flipnote Studio 3D in the list and touch the 'Update' button to finish.
Open Flipnote Studio 3D again; it should now launch without issue.
Pirated copies of Flipnote Studio 3D are often outdated and therefore incompatible. Piracy is also against our community rules to ensure we stay on the right side of the law (and Nintendo), so asking us for help with such copies may result in moderator action.
If you are for whatever reason using a pirated copy of Flipnote Studio 3D, note that you can obtain Flipnote Studio 3D legally free of charge! Follow the instructions below to completely remove your pirated copy first, then see our article here: https://kaeruworld.freshdesk.com/en/support/solutions/articles/33000254513-getting-flipnote-studio-3d-free-of-charge
Cleaning up pirated copies
To install a legitimate version of Flipnote Studio 3D, you need to remove any trace of the old installation first, otherwise the download will fail with error 007-2920 (invalid licence). This will not delete your Flipnotes as we are only removing the application.
First, go to System Settings, choose Data Management, 3DS, Software, then select Flipnote Studio 3D. Delete it, then return to the HOME Menu.
Open the Homebrew Launcher and launch FBI. Select Tickets and find the entry for your Flipnote Studio 3D region:
Press A to select it, then choose 'Delete Ticket'. Do not delete any other titles, as accidentally deleting system tickets may render your console unbootable, requiring recovery through safe mode.
Press HOME and close the Homebrew Launcher / FBI. You can now launch Nintendo eShop to redeem the download code you claimed from My Nintendo earlier. (Menu -> Redeem Download Code).
If you have already installed the Kaeru Gallery patches you should not need to reinstall them as these are stored separately on your SD card.